Internal demonstration
Document Q&A walkthrough
How an assistant answers from documents, and what it does when they do not hold the answer.
- SourcesTwo sample documents: a refund policy (PDF) and a pricing FAQ.
- Question“What is the refund window on annual plans?”
- Retrieved passageRefund policy, page 2: “Annual plans can be refunded in full within 30 days of purchase.”
- Answer“Annual plans can be refunded in full within 30 days of purchase.” Reference: refund policy, page 2.
- Missing evidence“Do you offer discounts for charities?” The documents do not say, so the assistant answers that it cannot find this and suggests contacting the team.
Internal demonstration with sample documents. No client data is involved.