AI Knowledge Assistants
Private knowledge AI
Knowledge assistants built around your data rules: where data is stored, which model provider is used and who sees what, agreed in writing first.
The problem
Sensitive information
Some documents cannot go into a public AI tool.
Unclear requirements
It is not clear where data may be stored, processed or sent.
What is included
Data location
Where documents and the index are stored, agreed per project.
Hosting and providers
Hosting and model-provider options chosen around your requirements.
Access control
Who may ask what, and which sources each answer may use.
Logging
What is recorded, and who can see it.
An example, step by step
Input
Written requirements
Data stays in the EU, no provider may train on it, access is limited to two departments, and every question is logged for a year.
- Write the requirements down and agree them before any data moves.
- Choose hosting and a model provider that meet them, with the contract terms to show it.
- Set up access, logging and deletion, then test that each requirement holds.
Output
A data-flow agreement and set-up
A diagram of where data goes and who can see it, the provider and region chosen, and a test record for each requirement.
How it works
Requirements
We write down your data, access and provider requirements.
Design
We choose the set-up that meets them, and say what does not.
Build and check
The assistant is built and checked against the requirements.
What you receive
A written data agreement
Storage, processing, providers and access, agreed before any document is indexed.
A set-up that follows it
Built and checked against the agreement.
Documentation
What runs where, for your records and reviews.
What it works with
Your requirements
Data location, retention, access and logging, in writing.
Your documents and systems
The knowledge the assistant may use, as for the other knowledge services.
Provider terms
The hosting and model provider contracts that back the set-up.
How we check it works
Requirements tested
Each written requirement is checked: region, access, logging, deletion.
Contract terms checked
Provider terms are read against the requirements before go-live.
Answer quality
Evaluated as for the other knowledge assistants, on questions you confirm.
What to keep in mind
- Not every requirement can be met by every provider; we say so before building.
- Security depends on your systems and policies as well as the assistant.
What shapes the scope and quote
- How strict the requirements are, and whether self-hosting is needed.
- The volume of documents and number of users.
- Logging, retention and audit needs.
Frequently asked questions
Can the data stay in the EU?
Yes, by default. Documents, the index and processing stay in the EU/EEA; a transfer outside it happens only when agreed in writing, with Standard Contractual Clauses.
Is our data used to train models?
No. We use AI providers under terms that exclude training on the data we send, and name the provider and model in the agreement.
Is this certified for healthcare or finance?
We do not claim certifications. We build to your written requirements and show how each is met; your own compliance review decides what it needs.
Can we choose the model provider?
Yes. The choice is made against your requirements and recorded, together with the contract terms that support it.
Learn more
Document Q&A walkthrough
How an assistant answers from documents, and what it does when they do not hold the answer.
How we work
How Wishfy works: discover, design, build, and measure and improve, for search visibility, automation and knowledge assistants.
Security & data
How Wishfy handles client data: a GDPR processing agreement, EU/EEA processing by default, no training on your data, and deletion at the end.
Other services in AI Knowledge Assistants
AI customer support assistant
Customer answers from your approved support knowledge, with a hand-off to a person.
Internal knowledge search
One place to ask questions across the company knowledge your team may access.
Document Q&A with sources
Questions about your documents, answered with the passages that support them.