AI Knowledge Assistants
Document Q&A with sources
Ask questions about contracts, reports and manuals and see the supporting passages; when the documents do not contain the answer, the assistant says so.
The problem
Long documents, specific questions
Finding one clause or figure means reading many pages.
Answers without proof
A summary is not enough when you need to see where it came from.
What is included
Document preparation
PDFs and text processed, with OCR for scans where needed.
Search and retrieval
The passages that matter for each question found.
Answers with references
Page and passage references for each answer.
Insufficient evidence
The assistant says when the documents do not contain the answer.
An example, step by step
Input
Question and sources
What is the notice period if we end the contract early? Sources: a sample master agreement and its 2025 amendment, both invented.
- Find the passages about termination in both documents.
- See that the amendment replaces the notice period in the agreement.
- Answer with the amended period and quote the passage and page it comes from.
Output
Answer with its passage
The notice period from the amendment, with the highlighted passage and page; asked about a penalty clause that is not in either document, it says it cannot find one.
How it works
Add documents
The documents are prepared and indexed.
Ask
A question is matched to the relevant passages.
Check
The answer shows its references so you can read the source.
What you receive
A document assistant
For the agreed document set.
An evaluation
Accuracy on questions with known answers.
Update notes
How new versions of documents are added.
What it works with
Your documents
Contracts, manuals, policies or reports you choose, in PDF or common office formats.
Versions
Which version is current, so old versions are not cited.
How we check it works
Known-answer accuracy
Questions with answers you confirm are used to check the assistant.
Citation support
Each answer's quoted passage must actually support it.
Absent answers
Questions the documents do not answer must get a clear no-answer, not a guess.
What to keep in mind
- Answers can still be wrong; the references are there to check them.
- Poor scans and complex tables reduce accuracy.
What shapes the scope and quote
- The number and length of documents, and scanned versus digital files.
- How often documents change and how versions are managed.
- Who uses it and how access is controlled.
Results
Results from client projects
Published only with each client's approval.
Frequently asked questions
Is this legal advice?
No. It helps you find what documents say. Decisions and interpretation stay with you and your advisers.
What happens with a new version of a document?
The new version is indexed and the old one marked or removed, as agreed.
Can I see where an answer comes from?
Yes. Every answer quotes the passage and names the document and page, so you can check it.
Does it work with scanned documents?
Often, but scans need text recognition first and quality varies. We test on a sample of your files before promising it.
Learn more
Document Q&A walkthrough
How an assistant answers from documents, and what it does when they do not hold the answer.
How we work
How Wishfy works: discover, design, build, and measure and improve, for search visibility, automation and knowledge assistants.
Security & data
How Wishfy handles client data: a GDPR processing agreement, EU/EEA processing by default, no training on your data, and deletion at the end.
Other services in AI Knowledge Assistants
AI customer support assistant
Customer answers from your approved support knowledge, with a hand-off to a person.
Internal knowledge search
One place to ask questions across the company knowledge your team may access.
Private knowledge AI
Knowledge assistants designed around your data location, access and provider requirements.